Frequently Asked Questions
Everything you need to know about our handcrafted Bagru prints and services.
What makes Bagru prints unique?
Bagru printing is a traditional eco-friendly technique using natural dyes and hand-carved wooden blocks. Each piece may have slight irregularities, which are the hallmark of authentic handcrafted textile art.
How should I care for my Bagru garments?
Since we use natural vegetable dyes, we recommend hand washing separately in cold water with a mild detergent for the first few washes. Avoid direct sunlight when drying to preserve color vibrancy.
What are your shipping timelines?
We typically process orders within 2-3 business days. Domestic shipping takes 5-7 days, while international shipping can take 10-15 business days depending on the destination.
Do you offer returns or exchanges?
Yes, we offer a 7-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange process.
Are the colors shown on the website accurate?
We strive to represent colors as accurately as possible; however, due to the natural dyeing process and different screen calibrations, slight variations may occur.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure encrypted gateway.