Returns & Exchanges
At Bagru Store, we take pride in our handcrafted fashion and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 15-day return and exchange policy for all unworn and unwashed items.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Check
Ensure all garments are in their original condition with tags intact; our team will review the request within 24-48 hours.
- 3.Schedule Pickup
Once approved, a courier partner will be assigned to collect the package from your doorstep at a time convenient for you.
- 4.Receive Refund
After the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 business days.